Tips for if videos are not working

  • 1. Check your browser extensions, sometimes certain plugins can interfere with website playback, you can always enable them again later
  • 2. Switch to Cloudflare DNS servers through your wifi settings. The default Cloudflare DNS is 1.1.1.1 but always double check before entering a DNS address in case someone is trying to deceive you.
  • 3. Make sure that the video server services aren't currently down. If they are, you will have to wait for them to come back up again
  • 4. Check to see if your firewall or router is blocking the connection. You can do this by quickly turning your firewall off and on in your computer's settings, or by checking on your wifi providers set-up portal and going into the routers configuration menu
  • 5. Check to see if DRM content is playable within your browsers settings. This can be turned off or configured incorrectly on linux machines, but can rarely happen to other devices as well. If you are a linux user with this issue, try switching to Firefox instead.
  • 6. Maybe the most obvious step, check your wifi connection. Someone could be hogging the bandwidth, or maybe the speeds are low just because of a storm. Even these little things can affect how quickly a video loads, and if it buffers frequently or not.
  • 7. If all else fails, wait to see if the problem fixes itself, or try going to another anikoto domain. There are usually multiple domains that you can switch to if site traffic is high, and I assume anikoto has these as well.
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